Q.How do you differ from AI detection tools like GPTZero? How accurate is your forensic analysis?
A.The key difference is that we are not a service that presents statistical probabilities — we produce evidence documents that can be directly used for risk decisions. Our standard is provability, not accuracy competition.
General AI detection tools analyze statistical features of text and present estimates such as 'X% probability of AI generation.' While useful as reference information, probability scores alone are insufficient as a basis for decision-making in contexts such as negotiations, audits, internal disciplinary actions, or contract evaluations. Accordingly, we do not provide answers in the form of 'X% accuracy' probability scores.
We provide definitive findings only when generative traces can be technically and logically demonstrated from the submitted materials, and when those findings are explainable. Conversely, when technical proof is difficult even for experts, or when AI usage traces exist but do not constitute a critical risk to the organization, we provide objective advisory including that assessment. We deliver solutions that support practical decision-making — not mechanical tool-based verdicts.
Q.Do you receive vendor funding or have conflicts of interest?
A.We receive no funding from specific vendors, no sales commissions, and no grants. UTIE Instruments is an independent, vendor-neutral AI governance research and advisory firm that does not depend on the interests of any specific AI vendor, reseller, implementation partner, or grant-making institution. We do not provide adoption-driven sales support; based on evidence, we advise whether an AI system should be deployed or suspended.
Q.Is personal and confidential information protected?
A.Yes. We follow the principle of data minimization. Because our analysis and advisory services are based on logical structure, generative traces, and technical expertise, personal information such as names, addresses, and specific monetary amounts is generally unnecessary. We recommend redacting confidential materials in advance and avoid collecting or retaining personal information that is not needed for the analysis. If an external AI service is used to assist the analysis, the data transmitted is limited to the minimum necessary and handled under the processing conditions agreed in advance. Clients may also prohibit any transmission to external AI services.
Q.Can we prohibit data transmission to external AI services?
A.Yes. Under our Confidential Processing Option, clients may select one of three conditions for each engagement: (1) external AI use permitted with data limited to the minimum necessary, (2) external AI use permitted only for anonymized, redacted, or extracted information, or (3) no transmission to external AI services. We identify in advance any external AI services that may be used and the scope of data that may be transmitted. If external AI transmission is prohibited, part of the analysis is replaced with local processing and manual verification, which may affect delivery time and fees.
Q.Do you handle cross-border cases in English? Are video conferences available?
A.We support both Japanese and English, but communication is strictly limited to text-based (written) formats. In the forensic domain, where subtle logical distortions and interpretation of technical terminology are critical, video conferences through oral interpretation introduce noise — fatal omissions of nuance and accountability disputes over verbal exchanges. To ensure technical accuracy and objective evidentiary value, we do not conduct interviews via in-person meetings, phone calls, or video calls.
Q.Are real-time chat or text-based meetings available?
A.We adopt asynchronous communication via email as a principle to maximize the precision and resource allocation of our deliverables. Real-time support or text-based meetings (presence on Slack, Teams, etc.) are available only for clients under ongoing retainer agreements or engagements with a special option (additional fee).
Q.How do I request an AI Quick Consultation?
A.Please use the Contact page, select AI Quick Consultation, and include whether you prefer 30 or 60 minutes, your preferred time slots (first to third choice), preferred chat tool (Chatwork / Slack / Google Chat), and a brief description of what you would like to discuss. After confirming availability, we will provide the consultation method and payment instructions.
AI Quick Consultation is an initial text-chat consultation held in a reserved time slot. It is suited for quickly clarifying whether to adopt AI, how to evaluate a vendor proposal, workflow replacement and staffing considerations, or internal AI-use rules. It does not include a formal written opinion, internal approval document, or detailed technical forensic report. If a document is required, we will recommend the AI Implementation Second Opinion or the appropriate formal service.
Q.What is the basic process from inquiry to delivery?
A.We eliminate unnecessary time constraints and complete engagements through the following streamlined and secure process.
❶ Inquiry: Please send an overview of your case via email.
❷ Assessment & Quotation: We confirm data format and volume via email, then provide a quotation and timeline.
❸ Data Receipt & Analysis: We receive materials and conduct technical validity verification and risk assessment in an offline environment.
❹ Document Delivery: We deliver findings reports, evaluation reports, advisory documents, etc. (PDF) with clearly stated analytical perspectives and objective evidence, completing the project. Internal processing environments, work records, and analysis procedure logs are not subject to disclosure.
Q.Do you accept requests from both individuals and organizations?
A.We primarily serve corporate and institutional clients, but also accept individual cases where the purpose is clearly defined and text-based. Our deliverables are documents used for decision-making, accountability, and audit compliance — we therefore prioritize engagements where the purpose, context, and intended recipient are defined. Individual consultations are also accepted provided the intended use is clear, a submission destination or decision purpose exists, and document-based delivery is the premise.
Q.Why is there no "Cookie Consent Banner" on this site?
A.Because we do not engage in any tracking. Many companies use cookies to track users for marketing purposes and display consent banners to obtain permission. UTIE Instruments, in accordance with the principle of Data Minimization, stores no tracking files of any kind in your browser. Therefore, there is no need to request your consent.
Q.How long does it take from assessment to delivery?
A.The time from completion of the initial assessment to delivery of deliverables (documents, reports, advisory) varies depending on the type and complexity of the engagement. As a general guideline, AI adoption second opinions and standalone technical basis documents typically take a few days to one week; complex forensic engagements typically take one to two weeks. The official delivery timeline will be confirmed at the assessment and quotation stage. For AI-generated content forensic services, we handle the full engagement as a single continuous case — from evidence construction through strategic planning in response to the counterparty's actions. Our role is strictly limited to providing technical basis and strategic advisory; decision-making, negotiation, and filing are carried out by the client.